The General Product Safety Regulation (EU) 2023/988 is a European law designed to ensure that all consumer products placed on the EU and Northern Ireland markets are safe. It applies to new, used, repaired, and reconditioned goods and works alongside product-specific safety rules.
 

Your safety is our priority. Every product we offer is carefully selected to meet the highest standards of compliance. We follow the General Product Safety Regulation (GPSR) to ensure that all items are safe for use and fully traceable.

Our Commitment

  • Compliance with EU Standards
    All products sold in the EU and Northern Ireland meet the requirements of the General Product Safety Regulation (EU) 2023/988.
  • Clear Labelling & Instructions
    Each order includes safety warnings and instructions in the language of the destination country.

EU Representation

We have appointed an EU-based Responsible Person to act as your point of contact for product safety.

When Should You Use This Contact?

Our EU Responsible Person is your point of contact for:

  • Serious safety concerns about a product you have purchased.
  • Questions about compliance with EU safety regulations.

This contact is not for general customer service (such as returns or delivery queries). It is specifically for product safety issues under the GPSR.

Contact Details:

GPSR

For more details on product safety regulations, visit: [Link to official GPSR guidance or your compliance page]