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Independent Customer Reviews

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DateProductScoreCustomer CommentOur Response
23-Apr-20184 Pop-up Church Cards
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Good prompt service.

22-Apr-2018Nouveau Lustre Bowl
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Excellent service and lovely products.
Thank you!

22-Apr-2018/Set of 2 Nouveau Butterflies
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As always very good

22-Apr-2018Bear Gemstone
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Beautifully carved gemstone dog and bear! Ideal for my smalls collection!

22-Apr-2018Suffragette Brooch
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HAVE USED MUSEUM SELECTION FOR MANY YEARS NOW AND HAVE NEVER EVER BEEN DISAPPOINTED WITH THEIR AMAZING RANGE OF QUALITY ITEMS AND AM ALWAYS TEMPTED TO BUY - THEIR CATALOGUES ARE GREAT AND CUSTOMER CARE IS SECOND TO NONE.

22-Apr-2018Flower Tapestry Fold Away Bag
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very good trouble free and quick

21-Apr-2018Rajahmundry Carved Wood Tray
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Speedy delivery and everything was intact. Yes, I would buy from Museum Selection again. Service was excellent.

21-Apr-2018Red Admiral Roundel
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Excellant. My rabbit arrived with a missing ear, broken in transit. I rang and it was replaced. Very impressed! Have had no problem ever since using them.

21-Apr-2018Bargello Multicolour Scarf
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As always, purchases arrived swiftly and were well packed. Items themselves just as described in catalogue, which always offers attractive gifts that cannot be found elsewhere.

21-Apr-2018Country Diary Advent Calendar
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There was a hitch at their end with payment. This resulted in a delay of a couple of days and was a personalised item. As there was time pressure because it was a birthday present, they then pulled all the stops to get it to me asap. It showed they care about their customers and all was able to g

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21-Apr-2018Ephebe Bust
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The Ephebe bust arrived in great time and was expertly packaged. I was delighted with the product, a faithful reproduction of an ancient Greek statue's head and may purchase another as a gift. Museum Selection should expand their range of busts as they are beautifully reproduced in Greece and are..

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21-Apr-2018Verdi Folding Pot Shelf
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They did well all round and I like the product.

21-Apr-2018Dog Netskue
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Service itself I cannot fault but please see my later comments in terms of the products themselves etc

21-Apr-2018Birka Gemstone Necklace
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Although the item I wanted to purchase wasn’t in stock, I was advised when it was expected in stock and the date give or take 3-5 days it would be delivered. It arrived as I was told and I didn’t have to chase it up. The staff are courteous and clear to listen to over the phone.

20-Apr-2018/Pair of Florentine Floral Cushions
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I'm more than satisfied by all the help I receive on the ;phone. I'm elderly-88-- a little hard of hearing too but whoever speaks to me are always so clear and patient and of course they get an order and I get what I want--wonderful. I find your offers a great help

20-Apr-2018Standing Dog Netsuke
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Service was excellent.These were gifts for my 3 grandchildren , 2 born in the year of the dog and the third in the year of the monkey.Seemed apt and their parents agree(despite cross-over between Japanese and Chinese cultures!)

20-Apr-2018Belle ?poque Glass Bird
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I ordered 3(three) glass birds, I have been charged for three birds. However I have received only 1(one0 glass bird. The delivery note records the unit price as £28 74, this is incorrect the unit price is £9.99. This is my third attempt to contact Museum selection about this matter. Previous purch

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20-Apr-201815 Luxury Finish Nouveau Florals Cards
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Parcel arrived on time, well packed and as ordered. A relaiable sedrvice and value for money.

20-Apr-2018Birka Gemstone Necklace
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Always polite and the necklace is just what I wanted.

I always enjoy looking at the catalogue and the goods are good quality.

20-Apr-2018Birka Gemstone Necklace
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I liked the necklace well enough unfortunately the clasp was too small for me to use, so I have had a larger one put on. So I saved £10 but paid £12.50 at the jewellers. Never mind.

20-Apr-2018Birka Gemstone Necklace
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I have used museum selection on many occasions & the service is always excellent.

20-Apr-2018Pimpernel Reversible Jacket M
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Very efficient. Delivery good. Unfortunately item had to be returned, but that went smoothly.

20-Apr-2018Morris Minor Model Trio
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Really good service. Goods were received a couple of days after ordering and had absolutely no problems.

20-Apr-201810 Gothic Christmas Greetings Cards
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Excellent value and quality items as always - thank you!

19-Apr-2018Celtic Coins Leather Handbag
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The netsuke and handbag are excellent; very good quality. But I would have much preferred it if you had used the regular Post Office, and Canada Post, rather than Fedex.

19-Apr-2018Crofters Cardigan - M
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An excellent and prompt delivery of the cardigan that I ordered.

19-Apr-201820 Sheets Cottage Garden Gift Wrap
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Színvonalas, pontos, megbízható, gyors.

19-Apr-2018Arts & Crafts Cotton Tunic - M
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Pleasantly surprised at the speedy resolution to a problem I experienced with an item. You can't ask more than that really.

19-Apr-2018Dark Belgian Chocolates Daffodil Box
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They despatched promptly

19-Apr-2018Suffragette Brooch
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Ik kocht een product dat nog voordat ik het kon gebruiken al uit elkaar viel
dit meldde ik telefonisch en kreeg een nieuw exemplaar toe gezonden
zonder dat ik het defecte terug hoefde te sturen.

19-Apr-201830 Bumper Assortment Cards
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Definitley buy from them again, excellent delivery time and perfect greetings cards, thank you

19-Apr-2018Medici Stool
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Very quick delivery, polite and helpful staff when anything was queried, good quality product.

19-Apr-2018Verdi Folding Pot Shelf
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I tried at least three times to get into the system to make the purchase and only persisted because this item fitted a requirement perfectly.


Thank you for your feedback.

I am sorry to hear you had problems with our website, if you are happy to provide more information in regards to this I can investigate this further.

I apologise for any inconvenience this may have caused.

Kind Regards,

Taylor...
19-Apr-2018/Set of 3 Bletchley Park Puzzle Books
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Easy to order and prompt delivery - what more could one want.

19-Apr-2018Art Nouveau Peacocks Tote Bag
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Attractive bag, good value for money. A very good present to a friend.

19-Apr-201820 Fashionable Living Cards
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Yes to both

19-Apr-2018//Personalised Gold-Plated Cufflinks
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We've shopped with Museum Selection for some time. My husband on line, me by phone. Tho' their merchandise is 'different', it IS rather pricey - I feel vouchers are set at price to 'encourage' spending more, rather than saving £s. Placing last telephone order, I felt awkward in having to ask for £ o

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19-Apr-2018Cottage Tablecloth
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As usual, a very easy ordering experience from an unusual selection of goods, which were then promptly delivered. All good.

19-Apr-2018Duc De Berry Blouse - L
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Service good arrived quickly. Fabric too thin but good fit.

19-Apr-2018Lady Blackbird & Robin Card Kits
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Easy to use on-line service with a great selection of quality items to buy. My parcel arrived very quickly; all secure and protectively packaged.
I would certainly recommend Museum Selection to others.

19-Apr-2018Japonism Silver Locket
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Good on-line service. Prompt delivery

18-Apr-2018Set of 4 Robin Coasters
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Excellent the goods arrived very quickly well packed and I am very pleased with
Everything I purchased.

18-Apr-2018Renaissance Amethyst Ring - N
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I have used Museum Selection many times and have not been disapointed

18-Apr-2018Vever Enamel Earrings
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I bought some beautiful earrings online from Museum. They were well packaged and I received them quite quickly. I have bought from Museum several times and would recommend them.

18-Apr-2018Durenceau Serape
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Unfortunately I did not receive the original parcel as it was stolen from the “safe” place where the postman had decided to leave it. I was advised by the post office to contact Museum Selection and they could not have been more helpful!

18-Apr-2018Peony Toiletries Case
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There seems to be huge quantities of unnecessary packaging.

Thank you for your feedback.

I have previously contacted you via email to dicuss this matter. We do appreciate your comments and i have passed this information on to the relevent department. 
18-Apr-201820 Beraud Parisian Cards
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Delivery prompt and correct

18-Apr-2018Country Diary Butterflies Jigsaw
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JUST FEEL THAT THE POSTAGE IS A BIT EXPENSIVE COMPARED TO OTHER ON LINE SHOPPING

18-Apr-2018Nouveau Butterfly - yellow
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Always a pleasure to see their brochure and even more pleasure in purchasing.

18-Apr-201824 Christmas House Advent Boxes
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Clear pricing. Wide variety of interests and eras represented in the goods on offer.
Good quality products.

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