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Delivery Information

Standard Delivery

Last order dates for Christmas 2017 deliveries are:

UK standard delivery: 18th December
UK next-day delivery: midday 21st December

Last order dates for International Delivery
India & Russia: 4th December
Australia, China & New Zealand: 5th December
Rest of World, Balkans excluding Greece: 6th December
Japan: 11th December
Rest of Europe, USA, Canada & HK: 12th December
Ireland & CI: 13th December
France & Germany: 16th December

Our standard delivery charge is £4.99 to the UK mainland. Delivery is fast, within 3-5 working days.

The delivery charge is only applied once per order, regardless of how many items you order or how many parcels we despatch.

Some items carry a delivery surcharge, this is noted on each product and will be added to your delivery charge as you check out. Please click on the 'Delivery' details tab on the product page to check delivery details per item.

Small items will arrive by Royal Mail, larger parcels will be delivered by our carriers weekdays between 7am and 5pm.

If you are not at home, the driver will either put the parcel in a secure place and post a card advising you where they have left it, or leave a card asking you to call the depot to arrange another delivery. If you prefer, we can deliver to your work address or a neighbour.

Next day delivery

Next day delivery will be unavailble from midday 22nd December until midday 2nd January. We apologise for any inconvenience caused.

Next day delivery is available to UK mainland addresses, if you place your order before 2 PM Monday to Thursday. We do not deliver on Saturday. Orders placed on Friday before noon will be delivered the following Monday. The cost is £5.00 in addition to the £4.99 basic charge. A signature is required for receipt.
Deliveries to Scottish Highlands can take an extra day for both standard delivery and next-day delivery.
Next day delivery is not available for personalised or made to order items.

Overseas Delivery.
Call  0044 1946 818132
Fax  0044 1946 818131

We deliver worldwide by signed-for airmail.

The following extra postage and insurance will be added to the basic £4.99 charge

- Europe: £7.99
- Rest of the world: £9.99

For heavier items, a futher amount will be charged. These items will have the additional weight band shown on the delivery tab on the product page e.g. Overseas Weight Band: 1

- Europe: £7.99
- Rest of the world: £19.99

Outside of the EU, you may have to pay local import duties.

Delivery to an alternative address.

If it is more convenient we can deliver to a different address e.g. your work.
The delivery note will not contain prices and we can also add your personal message. An order confirmation will be sent to your address.
Deliveries to multiple addresses.
If you would like to have items sent to different addresses, please complete a separate order for each address. A separate delivery charge will be applied to each address.

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